Info

Where is your studio located?

Dinky Earrings is located in the Fraser Valley (Canada), on Stó:lō Téméxw, in the unceded Stó:lō territory of the Semá:th and Mathxwí First Nations. 

What currency are the prices in?

All prices are in USD.

For any other inquiries, please email us here.

Once your order is placed, we carefully prepare and package your jewellery with the utmost attention to detail. Orders are typically processed and shipped within 7 - 10 business days. You will receive a tracking number once your order has shipped, allowing you to monitor its journey. Whether you’re receiving a special gift or treating yourself, we want your experience with us to be effortless and enjoyable from start to finish.

CANADA

All domestic orders are shipped via Canada Post, unless otherwise indicated. Delivery times are 4 - 8 business days.

US

All US orders are shipped with USPS via Chitchats, unless otherwise indicated. Delivery times are 3 - 7 business days.

EU

All international orders are shipped through Canada Post or Asendia International via Chitchats. Delivery times are 5 - 22 business days.

WORLDWIDE

All international orders are shipped through Canada Post or Asendia International via Chitchats. Delivery times are 5 - 22 business days.

RETURNS

Returns and Exchanges are not permitted. Should your item arrive damaged or an incorrect item be received, please notify us within 48 hours of delivery.

For the most accurate turnaround times, please refer to the listing you purchased from. Please note, these times may vary based on our current order volume. As a small team, all of our products are made to order and carefully packed with love. We truly appreciate your patience and understanding.

To create your own Dinky jewelry with custom charms and select beads, please write "CUSTOM" in your subject title and email us here.

The current turnaround time for custom orders is 1 - 2 month, dependent on the complexity of the project.